Support
Help with access, orders and supplier questions from our USA-based team.
Getting your access
Access links are emailed immediately after checkout. If you cannot find your email, check the spam folder and search for 'Elite Exchange'. Support can resend access at any time.
Supplier questions
If a supplier is unresponsive or pricing has changed, let us know. We investigate every report and update the directory accordingly.
Contact hours
Our team replies within 12 hours, seven days a week, and live chat is open 9am to 9pm ET.